Microsoft 365 administration and tenant management.
NexDesk administers Microsoft 365 tenants for small and mid-sized businesses: licensing, Exchange and mailflow, SharePoint and Teams governance, Intune device policy, and Entra ID configuration. Most tenants are configured during a migration and never revisited, which is where fragile mailflow, inconsistent SharePoint permissions and unexplained Intune prompts originate. The work is to bring the tenant to a documented state and hold it there.
- →Companies whose M365 tenant was set up by whoever was around in year one and hasn't been touched since.
- →Teams migrating from Google Workspace to Microsoft (or the reverse).
- →Growing orgs ready to move off Business Basic / Standard onto Business Premium and take advantage of what's included.
- →Anyone frustrated with SharePoint permissions, Teams channel sprawl, or Exchange mailflow they don't understand.
- · Exchange Online + mailflow
- · Teams (calling, meetings, chat)
- · SharePoint / OneDrive
- · Outlook + Office apps
- · Distribution + shared mailboxes
- · Retention + eDiscovery
- · Microsoft Intune
- · Windows Autopilot
- · Entra ID (Azure AD)
- · Conditional access
- · MFA + passwordless
- · Compliance policies
- · License audit + right-sizing
- · Business Premium / E3 / E5 comparison
- · Group + team lifecycle
- · Sensitivity labels
- · M365 backup (Datto, Barracuda)
- · Secure Score improvement
Every engagement opens with a written health check covering Secure Score, licence utilisation, administrative roles, external sharing, mailflow rules and orphaned groups. The document establishes a baseline that later changes can be measured against.
Tenants of this size routinely overspend by twenty to thirty per cent, usually because E3 licences were purchased where Business Premium would serve, or because departed staff retain paid seats. NexDesk reconciles licensing against actual use and reports the difference before recommending any change.
Business Basic and Business Standard exclude Intune, Entra ID Premium and a substantial part of the security feature set. NexDesk evaluates whether the upgrade is justified by what your company would actually deploy, rather than recommending it by default.
A new laptop is shipped from the vendor, the employee signs in with their Microsoft 365 credentials, and applications, policies, VPN configuration and printer drivers provision automatically. NexDesk configures and maintains the Autopilot profiles and the Intune policy set behind that process.
Ready to talk?
One conversation to scope what you have, what you're missing, and whether we're a fit. Managed plans start at $2,500/month.