Who's runningyour IT?

Enterprise-grade IT management with AI-driven support and senior engineers on call. One partner for your entire stack.

Watch Demo
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TK-1024Okta SSO not syncing with EntraID
TK-1023FortiGate firmware upgrade — NYC office
TK-1022New hire onboarding — laptop + Okta + O365
TK-1021SentinelOne alert — quarantined endpoint
Trusted by businesses who take their IT seriously

WHY NEXDESK

Stop firefighting. Start resolving.

THE OLD WAY
✕Your IT person quit and took all the passwords
✕Three vendors for email, security, and networking — none talk to each other
✕You found out about the breach from your customers
✕Every IT decision feels like a coin flip
THE NEXDESK WAY
✓A dedicated team that documents everything from day one
✓One partner managing your entire stack, end to end
✓24/7 monitoring that catches problems before your users do
✓Strategic IT planning backed by data, not guesswork

FEATURES

Everything you need. Nothing you don't.

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AI-First Support

Your team messages us in Slack or Microsoft Teams — one message, no portal, no form. Our AI resolves common issues in seconds. Complex problems get routed to a senior engineer, no ticket queues, no hold music.

S
jsmith2:34 PM

My VPN keeps disconnecting. Can someone help?

🎫Ticket TK-1025 created
⚙

Full-Stack Management

Identity, endpoints, networking, security, cloud — we manage the whole thing. Okta, O365, Google Workspace, Active Directory, firewalls, VPN. All of it.

P1 Critical→Assigned to Sarah

AI classified: Network • VPN • macOS • Urgent

⚡

SaaS Operations

We handle licensing, provisioning, SSO integration, and vendor coordination for every SaaS tool in your stack.

⊞

Security That Works

SentinelOne endpoint protection, zero trust architecture, SSO everywhere, and continuous monitoring. Not a checklist — an ongoing practice.

☷

Infrastructure

Fortinet, Palo Alto, Meraki, UniFi, SonicWall — we configure, monitor, and maintain your network gear so you don't have to.

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Professional Services

Cloud migrations, AI enablement, network buildouts, and security hardening. Project-based work delivered by engineers who already know your environment.

WHAT WE MANAGE

One technology partner. Your entire environment.

From employee laptops and Microsoft 365 to identity, cloud infrastructure, and enterprise networking — the technology your business depends on, managed by one team.

People
Filing a ticket is one message in Slack or Microsoft Teams — no portal, no form, no login. A real engineer replies in the same thread, usually inside five minutes. Plus onboarding, offboarding, and day-to-day access management.
Slack supportTeams supportOnboardingOffboardingAccess
Devices
Provisioning, patching, configuration, and lifecycle for Windows and Mac fleets.
WindowsmacOSIntuneJamf
Applications
Deployment, licensing, and administration for the tools your team runs on.
Microsoft 365Google WorkspaceAtlassianAdobe
Identity
SSO, MFA, provisioning, and least-privilege access — where most breaches actually start.
Entra IDOktaJumpCloudActive Directory
Infrastructure
Cloud and on-prem infrastructure — from AWS accounts to office Wi-Fi.
AWSAzureNetworkingWi-Fi
Security
Endpoint protection, firewall management, monitoring, and response.
EndpointFirewallIDS/IPSVPN
TECHNOLOGY WE WORK WITH
Microsoft 365Google WorkspaceAWSAzureOktaEntra IDJamfIntuneJumpCloudUbiquitiMeraki1PasswordAtlassianAdobe
Don't see your platform? Talk to us →
PROJECT WORK

Standalone builds, moves, and on-site work

New office network buildouts, wireless deployments, cabling and racking, ISP coordination, cloud migrations, hardware installs. Quoted per project, billed separately from managed plans — no long-term commitment required.

Network buildoutsWireless deploymentsRacking & cablingOffice movesCloud migrationsOn-site
Request a project quote →

HOW IT WORKS

Four steps. Zero friction.

01
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We Learn Your Stack

We audit your environment, document your infrastructure, and build a complete picture of what you're running.

02
✉

Your Team Gets Access

Anyone in your company can reach us directly in Slack or Microsoft Teams — whichever your company already uses. AI handles the fast stuff. Engineers handle the rest.

03
⚙

We Run Your IT

Proactive monitoring, patching, security updates, vendor management, and documentation. All handled.

04
✓

You Focus on Business

Your infrastructure scales with you. We handle the complexity so your team doesn't have to.

What we stand on

No inflated numbers. Just the things we're willing to be measured on.

SLA-backed response
Priority-based response commitments in writing — you know exactly when a human sees your ticket.
Secure by design
Encrypted end-to-end, session-based auth, private customer data isolated per tenant.
On-site when it matters
Hands-on visits for hardware, deployments, and situations that don't resolve over a screen share.
Always monitoring
Continuous coverage — alerts, escalations, and eyes on your environment outside business hours.

PRICING

Simple, transparent pricing

MonthlyAnnualSave $10/mo

Essential

Per user / month

$49/mo
Schedule a Call
✓AI + human IT support in Slack or Teams
✓SaaS management (O365, Google, Okta)
✓Endpoint management with JamfPro
✓Security monitoring (SentinelOne)
✓Business hours coverage
POPULAR

Business

Per user / month

$89/mo
Schedule a Call
✓Everything in Essential
✓Full infrastructure management
✓Firewall & network support
✓SSO & identity (Okta, EntraID)
✓24/7 priority response
✓Dedicated account manager
✓ITIL documentation & runbooks

Enterprise

Custom pricing

Custom
Schedule a Call
✓Everything in Business
✓Professional services included
✓AI enablement & consulting
✓Zero trust architecture
✓Cloud & virtualization
✓Custom SLA guarantees
✓On-site engineering available

Your IT shouldn't be your problem.

Let's talk about making it ours.

Schedule a Call