CYBERSECURITY

Cybersecurity services scaled to a 20 to 200 person business.

NexDesk operates endpoint detection and response, identity controls, patch management, email security and incident response for small and mid-sized companies. The work is scoped to the risk a business of this size actually carries rather than to an enterprise control framework. Alerts are triaged by a named on-call engineer, not queued for review the following morning.

Talk to us →NYC coverage
WHO THIS IS FOR
  • →Companies whose current 'security' is antivirus, a password policy, and hope.
  • →Businesses being asked security questionnaires by enterprise customers and buying themselves out of the answer.
  • →Teams preparing for SOC 2, ISO 27001, HIPAA, or a similar first-time audit.
  • →Anyone who's had a phishing incident, a ransomware near-miss, or a lost laptop scare.
WHAT WE MANAGE
Endpoint security
  • · EDR / XDR (SentinelOne, CrowdStrike, Defender)
  • · Endpoint hardening
  • · Disk encryption enforcement
  • · USB / removable media policy
  • · Patch compliance
  • · Rogue-app blocking
Network security
  • · Firewall management (Fortinet, Meraki, Palo Alto)
  • · IDS / IPS tuning
  • · Network segmentation
  • · SSL VPN + client VPN
  • · Site-to-site VPN
  • · DNS filtering
Ops & response
  • · Security monitoring
  • · Alert triage (under 15 min for critical)
  • · Incident response
  • · Phishing simulation + training
  • · Vulnerability remediation
  • · SOC 2 / audit artifact prep
HOW WE WORK
Baseline before you spend on tools

The engagement opens with a security posture review establishing what is exposed, what is misconfigured and what is over-permissioned. Most companies of this size gain more from correcting identity and patching than from purchasing an additional product, and the review says so where that is the case.

Real EDR, not just AV

Antivirus matches known files. Endpoint detection and response watches process behaviour, network calls and file writes, which is what catches ransomware delivered through a legitimate application or a signed binary. NexDesk deploys SentinelOne and manages the policy set rather than leaving defaults in place.

Identity-first security

The largest single improvement available to most companies is multi-factor authentication on every account, conditional access blocking impossible-travel sign-ins, and automatic deprovisioning when staff leave. These controls cost less than tooling and prevent a larger share of incidents.

Response, not just detection

An alert raised at three in the morning is triaged by a named on-call engineer who decides what action to take. Containment covers isolating endpoints and revoking sessions, and every priority-one event is followed by a written review.

FREQUENTLY ASKED
Do we need a SIEM?
At 20-50 employees, usually no — cost and tuning overhead exceeds the value. Microsoft Defender for Business + Entra ID sign-in logs cover most of what you'd get. At 100+ or if you're regulated (HIPAA, financial), yes — usually Microsoft Sentinel or Elastic.
What's your response time for an active incident?
First human reply within 5 minutes during business hours, measured from the message arriving in Slack or Teams. An engineer is engaged on a priority-one incident within one hour. Standard requests are resolved the same business day and low-priority requests within two business days.
Can you help us get SOC 2 ready?
Yes — the security-controls portion. Access reviews, MFA enforcement, encryption evidence, patching cadence, vulnerability management, incident response runbook. We produce the artifacts your auditor asks for and can be on the auditor call with you.
Do you do penetration testing?
NexDesk coordinates it. Managed vulnerability scanning is included; annual external pentest isn't. We partner with reputable pentest firms and handle remediation of the findings.
RELATED SERVICES
Identity & Access →Networking →Managed IT →

Ready to talk?

One conversation to scope what you have, what you're missing, and whether we're a fit. Managed plans start at $2,500/month.

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