IDENTITY & ACCESS

Where most breaches actually start.

Most SMB security incidents don't start with a zero-day exploit. They start with an ex-employee's still-active account, an over-permissioned intern, or an MFA prompt somebody dismissed at 6pm on a Friday. Identity is the hardest and highest-leverage layer to get right — and it's where most MSPs are weakest.

Talk to us →NYC coverage
WHO THIS IS FOR
  • →Companies already on Okta, Entra ID, or JumpCloud who need someone who understands the platform past user creation.
  • →Teams running Active Directory + Microsoft 365 hybrid and trying to consolidate.
  • →Growing orgs where SCIM provisioning, group policy, and conditional access have become full-time work no one owns.
  • →Companies passing a first SOC 2 audit and getting identity findings on the exit call.
WHAT WE MANAGE
Identity platforms
  • · Okta administration
  • · Microsoft Entra ID (Azure AD)
  • · JumpCloud
  • · Active Directory / DCs
  • · Google Workspace identity
  • · Hybrid + migration
Access controls
  • · SSO for SaaS apps
  • · MFA rollout + enforcement
  • · Conditional access policies
  • · Privileged access controls
  • · Role + group design
  • · Break-glass accounts
Lifecycle automation
  • · SCIM provisioning
  • · Automated onboarding
  • · Automated offboarding
  • · Quarterly access reviews
  • · License reclamation
  • · Audit trail + exports
HOW WE WORK
Audit before we touch anything

First deliverable is a written identity posture review — every app, every provisioning method, every conditional-access rule, every service account. You know exactly what's connected to SSO, what isn't, and where the standing privileges live before we change a single policy.

Roles, not one-off exceptions

We design a role model that maps to your actual org — engineering, sales, finance, contractors — and provision access via groups. New hires get consistent access from day one. Departures revoke everything in the same click.

SCIM wherever possible

For the top 15-20 apps you actually use, we wire SCIM so provisioning and deprovisioning happen automatically. For the long tail, documented manual steps in runbooks that survive individual turnover.

MFA with escape hatches

Real MFA (not just SMS) enforced through conditional access, plus documented break-glass procedures that don't defeat the point. Because a locked-out CEO on a Sunday still needs a path in.

FREQUENTLY ASKED
We're on legacy Active Directory. Should we migrate to Entra ID?
Usually yes, but depends. If you're fully cloud and remote, pure Entra ID is the target. If you have on-prem servers, printers, or apps that need Kerberos, keep a hybrid setup with Entra Connect until those dependencies retire.
Okta or Entra ID for a 50-person company?
Entra ID if you're already paying for Microsoft 365 Business Premium (it's included and covers most needs). Okta if you have a lot of non-Microsoft SaaS and want the best universal-directory experience. We help decide based on your actual app inventory.
Can you do a SOC 2 identity-controls package?
Yes. Identity is where the largest chunk of SOC 2 CC controls live — access reviews, provisioning, MFA, privileged access. We set up the controls, document them, and produce the artifacts your auditor asks for.
What if we already have an identity admin in-house?
Great — we augment rather than replace. Common patterns: we own on-call / after-hours coverage, cross-check policy changes, or handle app-integration heavy lifting while your admin owns strategy.
RELATED SERVICES
Cybersecurity→Microsoft 365→Managed IT→

Ready to talk?

One conversation to scope what you have, what you're missing, and whether we're a fit. Managed plans start at $2,500/month.

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