Every laptop patched. Every policy enforced. Every screen locks.
Once your fleet is provisioned, someone has to keep it that way. Every patch cycle, every OS upgrade, every departing employee, every new app rollout, every dropped compliance control. That's endpoint management — the boring, expensive, hard-to-verify work that most SMBs quietly under-do until something goes wrong. We do it, we prove it, and we send you a monthly report.
Your fleet is fine — until it isn't. A patch cycle gets missed for six weeks because whoever owned the MDM console left. A user disables their EDR agent because it slowed down a video call. Half the Macs never got the current OS. Nobody actually knows the current disk-encryption enrollment rate.
For a while it's fine. Then an auditor asks for evidence. Or a laptop gets stolen. Or ransomware finds the one unpatched machine. Now the missed patch cycle isn't a scheduling problem — it's an incident.
You need someone whose job is to run the endpoint operating rhythm. Every week, every month. Patching, policy, evidence.
HOW WE FIX IT
01
Baseline the fleet
Full inventory. Every device, OS version, patch level, encryption status, EDR status, MDM enrollment status. Any gaps get closed before we start ongoing management. Written baseline delivered end of week one.
02
Standardize the policy plane
Intune configuration profiles for Windows. Jamf Pro for Mac. Kandji if you prefer its UX. JumpCloud if you're consolidated on their identity + endpoint stack. We use what fits your identity plane — not what earns us a bigger vendor discount.
03
Run the patch cycle
Weekly cadence for standard patches (rings: pilot Monday, broad Wednesday, holdouts Friday). Monthly for OS-level updates. Emergency out-of-band for CVE-scored issues. Rollout monitored — we don't push and pray, we watch install rates and roll back if a specific patch tanks a specific model.
04
Manage the app catalog
Standard apps (Slack, Zoom, 1Password, Chrome, Office) auto-pushed and auto-updated. Role-specific apps deployed via group assignment. Self-service portal for users to request niche apps (approvals routed to you or handled per policy).
05
Enforce + report
Encryption, screen lock, EDR enrollment, MFA — enforced by policy, verified in dashboards, reported monthly. If the fleet drifts (an admin turns off encryption to install something), we catch it in the next scan and remediate. Compliance evidence exportable in the format your auditor accepts.
●Optional: quarterly business review with your leadership
HOW THE ENGAGEMENT WORKS
Managed, not project
This is ongoing work by design. Included in the full managed IT plan, or available as a standalone managed-endpoint engagement if you already have other MSP relationships you like.
What running looks like
Weekly: patch cadence, ticket queue, drift remediation. Monthly: fleet report to your leadership. Quarterly: policy review, OS upgrade planning, license reconciliation. All operating in the background — most weeks you don't hear from us because there's nothing wrong.
Rough cost
Standalone: $12-25 per managed endpoint per month (varies with fleet size and platform mix). Included at no extra cost in a full managed plan ($2,500/month minimum). MDM software licensing is separate — usually $6-15/device/month depending on tier.
QUESTIONS WE GET
Do we need to be on your full managed plan or can we do just this?
Just this works. Standalone endpoint management is a common engagement for companies with an in-house IT lead who wants to offload the operational grind.
Which MDM do you recommend?
Depends on your identity + fleet mix. Windows-heavy on Entra ID: Intune. Mac-heavy: Jamf Pro. Mixed and cost-sensitive: JumpCloud. Small Mac-only: Kandji. We evaluate against what you actually have, not a preferred vendor.
What about BYOD or contractor devices?
Lightweight profiles for BYOD — MFA, MAM (Mobile App Management) around your corporate apps, no full device wipe. Contractors typically get corporate-managed devices; we treat them as employees for policy purposes.
How do you handle patch rollouts that break things?
Ring-based deployment (pilot group first, hold if we see issues), automatic rollback for known-bad patches, an internal exception list for models that fail specific patches. Not zero risk, but the failure mode is 3 pilot users pinged Slack — not 200 laptops down.
Can we audit your work?
Yes. Monthly reports show every action taken. Full audit log exportable from the MDM. If you have a security team or auditor, they get read access to the compliance dashboards directly.